Coffee in the Hospitality Industry
30th March 2018
A walk along just about any high street in the country is enough to hint at the rising importance of coffee. While we may not quite have the weather to make pavement cafes attractive outside, there are other ways of ensuring that coffee fans find coffee buying and drinking during their day-today lives an enjoyable experience.
Hotels & Offices
Many people begin their day with a coffee. If they’re at home, or near a coffee shop with skilled, knowledgeable baristas they can be reasonably sure of getting a decent cup. However, outside of home or the local coffee shop it tends to be the wider hospitality industry that provides them with their drink. Whether stating in a hotel or at an early meeting in the office they are reliant of whatever coffee the hotel or office management has deemed adequate.
In-room tea and coffee-making facilities in hotels receive a particularly poor rep. The coffee tends to be instant and the milk UHT. The result might be hot and wet, but it isn’t coffee in many people’s eyes. Its a similar story in offices, where coffee might stew for hours in pots that may not be cleaned regularly.

As any coffee-aficionado knows, stained coffee pots affect the resulting flavour just as profoundly as does the use of beans that have been stored for too long, at the wrong temperature or no in an air-tight tin.
There are many styles and types of office coffee machines and also filter & bulk brew machines that rend to suit hotels and restaurants. The choice for fresh coffee at work or after an overnight stay has never been greater and its simple to arrange.
Showrooms, Shops & Hairdressers
Businesses such as these increasingly recognise that a good cup of coffee can enhance the browsing, buying or pampering experiences of their clients – it turns the visit into an event, not just a shop or haircut.
The fast pace of many of these businesses means they often gravitate towards the use of self-service coffee machines, where either the client can make their own fresh coffee or a member of staff will provide it for them. Bean to cup coffee machines often suit this environment; a tempting aroma followed by a barista quality drink lends itself well to treating yourself or being pampered.

What Type of Commercial Coffee Machine?
There are several commercial coffee machines on the market. Some, such as pump or piston-driven professional espresso machines produce excellent coffee, although training would be required before use, but these machines are perfect for a barista or barista-to-be! Bean-to-cup coffee machines are user-friendly and produce a high end cup of coffee – perfect when a better than average cup is desired. A good example of these machines for commercial use is the Cafétouch – easy to use with a touchscreen, multiple drinks options and the chance to stream branded media.
But knowing your customer or consumer is, as ever, crucial. For many businesses, a coffee vending machine is ideal. They are the workhorses of the coffee-making world. Able to make and dispense hundreds of cups of coffee every day. They are easy to use, do not require a skilled barista and often give multiple drinks options.

Choosing a Coffee Machine Provider

But knowing your customer or consumer is, as ever, crucial. For many businesses, a coffee vending machine is ideal. They are the workhorses of the coffee-making world. Able to make and dispense hundreds of cups of coffee every day. They are easy to use, do not require a skilled barista and often give multiple drinks options.